Summary:

ICELAND TRIP

  • If you cancel 63 days or more prior to departure, you just lose the deposit

  • If you cancel 62 or less days we will retain 100% of monies paid

THAILAND TRIP

  • If you cancel 56 days or more prior to departure, you just lose the deposit

  • If you cancel 55 or less days we will retain 100% of monies paid

BORNEO TRIP

  • If you cancel 90 days or more prior to departure, you just lose the deposit

  • If you cancel 89-60 days or less we will retain 50% of monies paid.

  • If you cancel 59 or less days we will retain 100% of monies paid

TURKEY TRIP

  • If you cancel 56 days or more prior to departure, you just lose the deposit

  • If you cancel 55 or less days we will retain 100% of monies paid

PAKISTAN TRIP

  • If you cancel 100 days or more prior to departure, you just lose the deposit

  • If you cancel 99-45 days or less we will retain 50% of monies paid

  • If you cancel 44 or less days we will retain 100% of monies paid

FOR ALL TRIPS:

  • If Intrepid cancel the trip, you can choose between a full refund or have that credit towards any other Intrepid trip (not restricted to "Karl Watson Tours")

  • For information on you cancelling for "unavoidable and extraordinary circumstances" please read the full terms and conditions below

  • 12 weeks before the tour start date, Intrepid review whether the tour can go ahead. Then the full balance will be paid on the date stated for that tour (usually 12 weeks or less before tour starts). 

COVID-19:

 

COMPLETE CANCELLATION TERMS & CONDITIONS

1. Cancellation by you

 

ICELAND TRIP

  • If you cancel 63 days or more prior to departure, you just lose the deposit

  • If you cancel 62 or less days we will retain 100% of monies paid

THAILAND TRIP

  • If you cancel 56 days or more prior to departure, you just lose the deposit

  • If you cancel 55 or less days we will retain 100% of monies paid

BORNEO TRIP

  • If you cancel 90 days or more prior to departure, you just lose the deposit

  • If you cancel 89-60 days or less we will retain 50% of monies paid.

  • If you cancel 59 or less days we will retain 100% of monies paid

TURKEY TRIP

  • If you cancel 56 days or more prior to departure, you just lose the deposit

  • If you cancel 55 or less days we will retain 100% of monies paid

PAKISTAN TRIP

  • If you cancel 100 days or more prior to departure, you just lose the deposit

  • If you cancel 99-45 days or less we will retain 50% of monies paid

  • If you cancel 44 or less days we will retain 100% of monies paid

 

Any credit resulting from a cancellation under this clause (Cancellation by you) does not have an expiry date and may be applied towards any other available trip offered by us. This credit is not transferrable or redeemable for cash. This credit excludes flights or insurance as they will have their own booking conditions.

 

You are strongly advised to take out cancellation insurance at the time of booking.  If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.  If you fail to join a trip, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation terms are in addition to fees which may be levied by accommodation providers, travel agents or third-party tour and transport operator fees. 

 

2. Cancellation by You due to Unavoidable and Extraordinary Circumstances: 

You have the right to cancel your confirmed holiday before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” occurring at your holiday destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination. In these circumstances, we shall provide you with a full refund of the monies you have paid but we will not be liable to pay you any additional compensation.  

 

Please note that your right to cancel in these circumstances will only apply where the Foreign and Commonwealth Office advises against travel to your destination or its immediate vicinity.

 

For the purposes of this clause 7, “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.

This clause outlines the rights you have if you wish to cancel your booking. Please note that there is no automatic statutory right of cancellation under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Directive 2011/83/EU).

 

3. Cancellation by us 

If we (Intrepid) have to cancel your trip, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of: 

 (a) a 100% credit of monies paid for your trip; or
(b) having a refund of monies paid. 

We will tell you the procedure for making your choice. Please read any notification carefully and respond promptly as if you do not respond to us within the timescale given your booking may be cancelled. 

 

If you choose to accept a credit resulting from a cancellation under this clause 8 (Cancellation by us): 

  1. it does not have an expiry date and may be applied towards any other available trip offered by us; 

  2. excludes flights or insurance as they will have their own booking conditions. 

If you choose to accept a refund:

 (a) we will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy;

 (b) we will pay reasonable compensation except where the cancellation is due to unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have   been avoided even if all reasonable measures had been taken.

We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.

 

COVID-19


Intrepid Travel has received the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with assurance that we have adopted health and hygiene global standardised protocols – so you can experience ‘Safe Travels’. To see more on the COVID-19 safety measures we have implemented, please see the following link https://www.intrepidtravel.com/us/safe-travels

 

HEALTH SCREENING


If you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements. At the group meeting, you will be asked to complete a self-screening health form and report any COVID-19 symptoms as well as any close contact with someone who has suspected or confirmed COVID-19. If you are displaying any symptoms or have any health concerns at this time, we will follow the advice of local health authorities to determine whether medical assistance, isolation or further action is required. We ask all travellers to continue to monitor their health throughout their travels and report any relevant symptoms to their tour leader.

TESTING & VACCINATION POLICY

From 1st May 2021 Intrepid have introduced new safety measures that apply on all of their trips, except for tours in Australia and New Zealand.

 

You will need to show either of the below to your leader at the Group Meeting on Day 1 of your trip:

- Proof of COVID-19 vaccination, or
- Proof of negative COVID-19 test conducted no more than 72 hours before day 1 of your trip, or
- Proof of recovery documentation

In addition, if you’re aged 70+ or have an existing health condition that puts you at a higher risk of serious COVID-19 disease, you are also required to provide proof of vaccination before you can join a trip.

This policy is in addition to any specific testing or vaccination requirements for entry to a destination or required by your airline.

 

For more information, including a detailed FAQ about this policy, please visit
https://www.intrepidtravel.com/covid19